Does water dispenser meet legal requirements for 3–5⭐ hotels? Yes — and better than bottles

According to the Regulation of the Minister of Economy and Labour (2017), 3–5-star hotels are required to provide guests with drinking water in bottles.

This raises a concern:
Does water from a dispenser also “count”?

Short answer: YES.

The regulations do not specify:

• what material the bottle must be made of,
• whether it must be a single-use product,
• nor that the water must be factory-bottled.

This means that a hotel may serve water from a dispenser in an elegant glass bottle (e.g. sealed) and fully meets the requirements.

Why does a dispenser meet — and even exceed — the hotel standard?

✔ filters tap water, improving its quality and taste,
✔ removes bacteria, heavy metals and contaminants,
✔ equipped with hygiene systems,
✔ enables serving water in still, chilled, and even hot versions.

It is a premium solution that significantly improves quality and aesthetics — instead of random labeled bottles, the hotel serves an elegant, personalized bottle with filtered water.

And for the hotel, there are even more benefits:

✔ lower operating costs – no more ordering, storing, and disposing of single-use bottles
✔ alignment with ESG and sustainability trends – a dispenser is real action, not a “green note on a website”
✔ ability to measure environmental impact – Tovoda provides data on the number of plastic bottles saved, carbon footprint reduction, and waste not generated; the hotel can use these results in ESG reports, marketing, and guest communications
✔ higher ratings in the eyes of travelers – guests increasingly choose properties that care for the planet
✔ aesthetics and a modern image – glass bottles and an elegant dispenser build prestige that is hard to achieve with a wholesale plastic bottle